AI-Fueled Customer Support Services
Enhance customer satisfaction through our AI-powered customer support outsourcing solution.
Outsourcing for Social Media Support Live Chat Online Chat Phone Support Email Support Call Handling Order Fulfillment Handling Customer Disputes
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AI-driven Customer Service Gurus efficiently manage inquiries, resolve issues, and deliver personalized assistance in multiple languages, available round the clock, ensuring exceptional support for your customers.
OPTIMIZE YOUR BUDGET SPEND
Cost Effective
Get savings of up to 70% by hiring a remote customer support team compared to an in-house team. With a remote team, you can reduce costs associated with salaries and eliminate the need for office space, equipment, and training expenses. Experience cost-effective efficiency without compromising on quality.
UNPARALLELED FLEXIBILITY
Start with 1 worker; effortlessly scale to a team of 1,000.
We diligently source exceptional candidates from across Latin America and Asia, but only a select few meet our stringent criteria. Our rigorous recruiting process thoroughly evaluates each candidate’s problem-solving abilities, attention to detail, communication skills, and more. With an acceptance rate of just 3%, we ensure that you receive the absolute best talent available.
RELIABLE SUPPORT
Around-The-Clock Service
In today’s interconnected world, having 24/7 customer support is a significant advantage. With our services, you can effortlessly offer round-the-clock assistance by leveraging a diverse range of shifts to cover all time zones. This ensures that your customers receive prompt and efficient support regardless of their location or the time of day.
IMPROVED CAPABILITIES
Enhanced by AI
AI integration allows your customer support outsourcing team to effortlessly rewrite emails, provide prompt responses to customers, handle phone calls with ease, and even generate scripts swiftly and efficiently. Experience the seamless integration of advanced technology into your customer support operations.
UNCOMPROMISING COMMITMENT TO QUALITY
Skilled and Experienced Teams
Every customer support assistant at Magic undergoes comprehensive training on the latest tools and technologies. They have successfully completed rigorous internal training programs and practical exercises to ensure they meet our high standards. We thoroughly review scripts and meticulously train our remote workforce to deliver exceptional service and maintain a top-quality standard.
BUILDING TRANSPARENCY AND TRUST
No Contracts or Hidden Fees
With Magic customer support outsourcing, you’re in control. We offer complete flexibility with no binding contracts or hidden fees. You have the freedom to determine the number of hours your team works and the schedule that suits your needs. Begin with 20 hours per week and scale up to round-the-clock customer support as your objectives require. Your growth is our priority, and we empower you to make the decisions that align with your business goals.
Trusted by Awesome Clients
"Assist Gurus is great. They’ve become a staple in our company and helped double our workforce. Their team handles all those little tasks that I just can’t get to, and I have more time to explore more ideas that can scale my business."
"I have been working with Assist Gurus for over a year now, and I have to say that I'm extremely satisfied with their services. Their team is professional, efficient, and always goes the extra mile to ensure that I'm happy with their work. They’ve really become an asset to my business."
"I was hesitant to outsource, but after working with Assist Gurus, I'm glad I did. They made the entire process seamless and hassle-free. Maria was exceptional – she was attentive, detail-oriented, and delivered high-quality work on time. I appreciate their flexible pricing, no-contract policy, and excellent customer service. I highly recommend Assist Gurus to anyone who wants to free up their time and focus on growing their business."
Solutions for all your needs
Outsourcing for Social Media Support Live Chat Online Chat Phone Support Email Support Call Handling Order Fulfillment Handling Customer Disputes
Efficiently streamline your tasks and reclaim valuable time with Assist Gurus.
Working with Assist Gurus
We are committed to providing a comprehensive virtual assistant service that enhances your customer support operations and drives overall business success. We take pride in delivering top-notch assistance tailored to your specific needs and goals, ensuring that your customers receive the best possible service and support. Trust us to be your reliable partner in optimizing your customer support tasks and delivering an exceptional customer experience.
Frequently asked questions
What is customer support outsourcing?
Customer support outsourcing means handing inquiries and support tickets to an external team. Support Gurus handle calls, email, live chat, social media and other channels so your own team can focus on growth.
How much does outsourced customer support cost?
Support Gurus cost $10 per hour, pay-as-you-go with no contracts. Start with 1 worker and scale to a team of up to 1,000 as ticket volume changes.
Which support tasks can Support Gurus handle?
They handle live chat, phone support, email support, call handling, social media support, order fulfillment and customer disputes, with AI tools helping each agent.
How quickly can my support team start?
You can hire your AI-enabled support team in under a week, with no long-term contracts.